Cloud Support – Round-the-Clock, 24x7x365

Cloud Support the way it should be. Our Cloud Support costs less and is priced like the Cloud so it scales with you. We're also easy to talk to, so we listen to what you want and give you what you need, when you need it. Cloud infrastructure at Cloud-friendly prices.

Cloud Support – Round-the-Clock, 24x7x365

Cloud Support the way it should be. Our Cloud Support costs less and is priced like the Cloud so it scales with you. We're also easy to talk to, so we listen to what you want and give you what you need, when you need it. Cloud infrastructure at Cloud-friendly prices.

If you’re frustrated that the Cloud support you get from big-brand suppliers is not very supportive, then we understand your frustration.

  • How easy is it for you to talk to your Cloud supplier?
  • How quickly do they fix any problems?
  • Do they give you what you want, when you need it?
  • Do they care?

If you recognise any of these challenges, then our round-the-clock Cloud Support Desk and Network Ops Centre are here for you 24x7x365. We’re a Cloud partner that understands your business and cares. We’re easy to talk to and will work with you to get the Cloud solution that’s right for your organisation, now and in the future.

Importantly, we provide this Cloud support at less cost and priced like the Cloud so it scales with you and your evolving requirements.

  • 24x7x365 support desk
  • Cloud experts always on hand when it matters
  • Fast fixes for straightforward problems
  • Monitoring and management for updates and patches
  • Optimising cost, security and performance as standard
  • Pricing to match your infrastructure – no day rates
  • Public cloud, private hosting, hybrid, multi-Cloud.

Setting Your In-house Team Free

We’re the Cloud support Team that you can rely on to free your teams of the day-to-day, routine Cloud management function:

  • So they have more time to work in the business
  • On higher value, more creative activities
  • Enabling you to introduce new services more quickly

Get in touch
Get in touch and let's see how we can help you.

Managed Services

Bronze
Price From £75 per month
Silver
Price From £100 per month
Gold
Price From £150 per month
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
Virtualisation VMWare Hyper-V KVM
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates
Management Security Updates Regular Updates
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
Service Desk Availability 8am - 6.30pm * UK Time
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
SLA Initial Response - 4 hours Target Fix - 12 hours
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail Phone
Extras DNS Managment
Extras DNS Managment
Extras DNS Managment Additional Logging
Bronze
Price From £75 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
System Applications Web Servers Databases
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Silver
Price From £100 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 8am - 6.30pm * UK Time
SLA Initial Response - 4 hours Target Fix - 12 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Gold
Price From £150 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail Phone
Extras DNS Managment Additional Logging