Managed Services

We provide you with all the management resources and skills needed to implement and maintain your critical infrastructure, freeing you and your teams from these routine, day-to-day tasks and focus on other things that deliver real value.

Managed Services

We provide you with all the management resources and skills needed to implement and maintain your critical infrastructure, freeing you and your teams from these routine, day-to-day tasks and focus on other things that deliver real value.

When you’re looking for maximum flexibility so you can quickly respond to changing requirements, planning, building and maintaining in-house teams that always include all of the expertise and skills need at all times is time consuming and very expensive. To provide you with the flexibility and choice you’re looking for, we provide all of the necessary infrastructure management skills and expertise ‘on-tap’ so you can call on them as and when you need them.

Services

  • Service Monitoring:
    – Expertise and tools to monitor for faults, outages and capacity issues
  • Rapid-Fix Response:
    – Our engineers attempt to resolve issues fast to maintain service
    – Our real time alerts aim to resolve faults before they become customer issues
  • Fault Resolution:
    – We work with your team to resolve more complex service issues
  • Management:
    – On-going, proactive work to improve performance and resilience o System Optimisation, System Patches & Updates
  • Service Desk:
    – 24x7x365 support response, ticketing and reporting, interactive issue management

Engineering Skills

  • Hardware engineers:
    – Physical infrastructure installation and configuration, Networks, Servers, SAN / NAS
  • Networking engineers:
    – Physical and virtual networks within client infrastructure
  • Operating System engineers:
    – Operating Systems on Physical and Virtual Systems
  • System Application engineers:
    – Support Middleware, for example, Web Servers and Databases
  • DevOps engineers:
    – Support for application delivery, automation, system configuration.
  • NOC Support engineers:
    – Multi-skilled 24 x 7 x 365 First-Fix and fault resolution
  • Public Cloud engineers:
    – Design, deployment and service on all major Public Cloud technologies
Get in touch
Get in touch and let's see how we can help you.

What Makes Flexiion MSP Different

We help tech-enabled businesses address infrastructure challenges, to support new services, scale existing ones, build competitive advantage, grow and succeed.