Specialist Skills and Support

With direct support from our full set of technology engineering skills, on call, we deliver specialist skills and support priced like the Cloud when you need it.

Specialist Skills and Support

With direct support from our full set of technology engineering skills, on call, we deliver specialist skills and support priced like the Cloud when you need it.

Planning, implementing and managing the right infrastructure for your organisation calls for a wide set of skills that’s often hard to access when you need them. Similarly, building up expensive in-house teams to cover all the necessary skill sets is time consuming and expensive

We have the full set of expertise available, on-call to support you as and when you need it. This gives you peace of mind knowing you can access the required infrastructure skills as your requirements evolve, without the management burden of locating and retaining them yourself.

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Managed Services

Bronze
Price From £75 per month
Silver
Price From £100 per month
Gold
Price From £150 per month
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
Virtualisation VMWare Hyper-V KVM
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates
Management Security Updates Regular Updates
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
Service Desk Availability 8am - 6.30pm * UK Time
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
SLA Initial Response - 4 hours Target Fix - 12 hours
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail Phone
Extras DNS Managment
Extras DNS Managment
Extras DNS Managment Additional Logging
Bronze
Price From £75 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
System Applications Web Servers Databases
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Silver
Price From £100 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 8am - 6.30pm * UK Time
SLA Initial Response - 4 hours Target Fix - 12 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Gold
Price From £150 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail Phone
Extras DNS Managment Additional Logging