Our Blog: Cloud support

In this blog channel we're going to share with you some of the things we see and experience when working with our customers and partners; how are Cloud and other tech choices impacting business decisions?

Our Blog: Cloud support

In this blog channel we're going to share with you some of the things we see and experience when working with our customers and partners; how are Cloud and other tech choices impacting business decisions?

Three Ways to Solve the Growing Problems of Cloud Scale-up

Cloud | Cloud Management | Cloud support

How do you solve the problems associated with Cloud scale-up? Once online technology services have been built and tested, attention shifts to delivering to customer, and Operations becomes the name of the game. Lots of new workloads must kick in to ensure that performance is up to scratch, services are resilient and robust, and all […]

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Using Cloud to Reduce the Pressure on Your Tech Team

Business Management | Cloud | Cloud Management | Cloud support

Limited resources Overloaded tech teams are almost always under pressure, and delivering Cloud service is yet another workload to add. Conflicting priorities and how best to use valuable people are ongoing challenges. There’s just too Much to do What’s worse is that the few really good people are the most stretched, and burn-out is just […]

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Could You Better Manage the Underlying Costs of Cloud?

Cloud | Cloud budgets | Cloud support

The more you use something and rely on it, the more expensive it becomes. Well, Cloud is no different. So when your organisation relies on Cloud, when it underpins your very business model, what does Cloud actually cost you and could you better manage the underlying costs of Cloud? When your tech team started using […]

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Buying Cloud – How to do IT?

Cloud | Cloud support | IT Infrastructure

What’s the best way of buying Cloud today? The Past How we buy, develop and implement tech has altered. In the past, most organisations had extensive internal IT teams that were masters of all they surveyed. They would buy IT from a range of suppliers and then implement, largely, custom built, self-assembled solutions. Companies would […]

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When Customer Services get Serious, It’s Time to get Serious About Infrastructure

Cloud | Cloud support | IT Infrastructure

What do you do about IT infrastructure when you move from early stage pilots and trials to the roll out of live, full-price customer services?  The rapid uptake and almost ubiquitous reliance on online services have presented many organisations with unexpected new business opportunities, but it’s put greater pressure on speed to market; change is […]

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Cloud Business Models Matter

Choice | Cloud | Cloud support | IT Infrastructure | IT Management

Do Cloud business models matter? Should you be aware of the way your chosen Cloud supplier delivers its services? There was a time when the provision of IT services was predominantly an in-house function; from computers to software, printers to storage, the IT department was responsible for it all.  This total control over a diverse […]

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The Right Cloud Architecture - Ask the CFO

The Right Cloud Architecture – Ask the CFO

Cloud | Cloud budgets | Cloud support | IT Infrastructure | Uncategorized

What is the right Cloud architecture? My BMW is OK, but it’s not new. It’s now of an age that gets me thinking about replacing it, but for the last too many months my marvel of German engineering has hardly moved. I’ve realised that for three months it’s only been used to go and get […]

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Support that Unlocks the Potential of the Cloud

Agile | Choice | Cloud | Cloud support

If your organisation is large enough, then you’ll probably have the necessary resources and influence to ensure your big-brand Cloud hyper-scaler responds quickly to your every need. But if your business is smaller with less customer ‘clout’ then getting the Cloud support you need could be more of a challenge. The one-size-fits-all model that Cloud […]

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