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MSP Bronze
The Entry Level Managed Service. On-ramp service at pricing that scales with your infrastructure.
MSP Bronze
The Entry Level Managed Service. On-ramp service at pricing that scales with your infrastructure.
Service Description
The Entry Level Managed Service:
– On-ramp service at pricing that scales with your infrastructure
Services:
– Service monitoring and alerting o First Fix
– Fault Resolution
– Endpoint Management
– Service Desk
SLA:
– 8 hours response, 24 hours fix
Cloud Friendly Pricing:
– Entry: from £75 per month
– Additional Endpoints: from £30 to £140 per month
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Managed Services
Bronze
Price
From £75
per month
Silver
Price
From £100
per month
Gold
Price
From £150
per month
Windows
Linux
Windows
Linux
Windows
Linux
Hardware
Dedicated Servers
Virtual Hosts
Storage Platforms
(NAS & SAN)
Network Devices
(Firewalls, Switches, Loadbalancers)
Hardware
Dedicated Servers
Virtual Hosts
Storage Platforms
(NAS & SAN)
Network Devices
(Firewalls, Switches, Loadbalancers)
Hardware
Dedicated Servers
Virtual Hosts
Storage Platforms
(NAS & SAN)
Network Devices
(Firewalls, Switches, Loadbalancers)
Virtualisation
VMWare
Hyper-V
Virtualisation
VMWare
Hyper-V
KVM
Virtualisation
VMWare
Hyper-V
KVM
XEN
Subject to approval
Containerisation
System Applications
Web Servers
Databases
System Applications
Web Servers
Databases
Orchestration Tools
CI / CD Tools
System Applications
Web Servers
Databases
Orchestration Tools
CI / CD Tools
Hosting Options
Private Dedicated Infrastructure
Private / Shared Cloud
Hosting Options
Private Dedicated Infrastructure
Private / Shared Cloud
Public Cloud
Hosting Options
Private Dedicated Infrastructure
Private / Shared Cloud
Public Cloud
On-Prem
Subject to approval
Management
Security Updates
Regular Updates
Management
Security Updates
Regular Updates
Management
Security Updates
Regular Updates
Optimisation
Monitoring
Remote Monitoring and Alerting
Performance Monitoring
(7 day history)
Monitoring
Remote Monitoring and Alerting
Performance Monitoring
(14 day history)
Monitoring
Remote Monitoring and Alerting
Performance Monitoring
(30 day history)
Proactive Fault Response
24 x 7 x 365
Proactive Fault Response
24 x 7 x 365
Proactive Fault Response
24 x 7 x 365
Service Desk Availability
9am - 5pm
* UK Time
Service Desk Availability
8am - 6.30pm
* UK Time
Service Desk Availability
24 x 7 x 365
* UK Time
SLA
Initial Response - 8 hours
Target Fix time - 24 hours
SLA
Initial Response - 4 hours
Target Fix - 12 hours
SLA
Initial Response - 2 hours
Target Fix - 8 hours
Service Channels
Support Portal
E-mail
Service Channels
Support Portal
E-mail
Service Channels
Support Portal
E-mail
Phone
Extras
DNS Managment
Extras
DNS Managment
Extras
DNS Managment
Additional Logging
Enquire
Enquire
Enquire
Bronze
Price
From £75
per month
Windows
Linux
Hardware
Dedicated Servers
Virtual Hosts
Storage Platforms
(NAS & SAN)
Network Devices
(Firewalls, Switches, Loadbalancers)
Virtualisation
VMWare
Hyper-V
System Applications
Web Servers
Databases
Hosting Options
Private Dedicated Infrastructure
Private / Shared Cloud
Management
Security Updates
Regular Updates
Monitoring
Remote Monitoring and Alerting
Performance Monitoring
(7 day history)
Proactive Fault Response
24 x 7 x 365
Service Desk Availability
9am - 5pm
* UK Time
SLA
Initial Response - 8 hours
Target Fix time - 24 hours
Service Channels
Support Portal
E-mail
Extras
DNS Managment
Enquire
Silver
Price
From £100
per month
Windows
Linux
Hardware
Dedicated Servers
Virtual Hosts
Storage Platforms
(NAS & SAN)
Network Devices
(Firewalls, Switches, Loadbalancers)
Virtualisation
VMWare
Hyper-V
KVM
System Applications
Web Servers
Databases
Orchestration Tools
CI / CD Tools
Hosting Options
Private Dedicated Infrastructure
Private / Shared Cloud
Public Cloud
Management
Security Updates
Regular Updates
Monitoring
Remote Monitoring and Alerting
Performance Monitoring
(14 day history)
Proactive Fault Response
24 x 7 x 365
Service Desk Availability
8am - 6.30pm
* UK Time
SLA
Initial Response - 4 hours
Target Fix - 12 hours
Service Channels
Support Portal
E-mail
Extras
DNS Managment
Enquire
Gold
Price
From £150
per month
Windows
Linux
Hardware
Dedicated Servers
Virtual Hosts
Storage Platforms
(NAS & SAN)
Network Devices
(Firewalls, Switches, Loadbalancers)
Virtualisation
VMWare
Hyper-V
KVM
XEN
Subject to approval
Containerisation
System Applications
Web Servers
Databases
Orchestration Tools
CI / CD Tools
Hosting Options
Private Dedicated Infrastructure
Private / Shared Cloud
Public Cloud
On-Prem
Subject to approval
Management
Security Updates
Regular Updates
Optimisation
Monitoring
Remote Monitoring and Alerting
Performance Monitoring
(30 day history)
Proactive Fault Response
24 x 7 x 365
Service Desk Availability
24 x 7 x 365
* UK Time
SLA
Initial Response - 2 hours
Target Fix - 8 hours
Service Channels
Support Portal
E-mail
Phone
Extras
DNS Managment
Additional Logging
Enquire
About Us
About Flexiion
Why we’re Different
Benefits we Provide
Supported Technologies
Services
Our Services
Cloud Infrastructure
Hosted Infrastructure
Managed Services
Technical Projects
Price
Our Pricing
MSP Gold
MSP Silver
MSP Bronze
MSP Lite
Contact us
Blog
[email protected]
+44 (0)333 577 2533
