MSP Bronze

The Entry Level Managed Service. On-ramp service at pricing that scales with your infrastructure.

MSP Bronze

The Entry Level Managed Service. On-ramp service at pricing that scales with your infrastructure.

 

 

 

 

Service Description

  • The Entry Level Managed Service:
    – On-ramp service at pricing that scales with your infrastructure
  • Services:
    – Service monitoring and alerting o First Fix
    – Fault Resolution
    – Endpoint Management
    – Service Desk
  • SLA:
    – 8 hours response, 24 hours fix
  • Cloud Friendly Pricing:
    – Entry: from £75 per month
    – Additional Endpoints: from £30 to £140 per month

 

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Managed Services

Bronze
Price From £75 per month
Silver
Price From £100 per month
Gold
Price From £150 per month
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
Virtualisation VMWare Hyper-V KVM
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates
Management Security Updates Regular Updates
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
Service Desk Availability 8am - 6.30pm * UK Time
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
SLA Initial Response - 4 hours Target Fix - 12 hours
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail Phone
Extras DNS Managment
Extras DNS Managment
Extras DNS Managment Additional Logging
Bronze
Price From £75 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
System Applications Web Servers Databases
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Silver
Price From £100 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 8am - 6.30pm * UK Time
SLA Initial Response - 4 hours Target Fix - 12 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Gold
Price From £150 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail Phone
Extras DNS Managment Additional Logging