

How we're different
Key Differences Between Flexiion and typical MSPs
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Scope of Services: MSPs typically offer a broad range of IT services, including cloud management, network monitoring, cybersecurity, and general IT support. They often provide end-to-end solutions covering various aspects of a company's internal IT infrastructure and doing user support. Frequently, thay have expertise in only one Cloud brand and associated technologies, and are sometimes, actually, a reseller.
Flexiion: In contrast, Flexiion specialises exclusively on infrastructure operations. We provide advice and support from the hadware up to the application layer and we do not do any user support.
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Specialisation and Expertise: MSPs have a general knowledge of various IT domains.
Flexiion has in-depth expertise in all the major Cloud brands and technologies, architectures, and best practices. We have accredited specialists in AWS, Azure, Google Cloud, and others. and stay up-to-date with the latest cloud innovations and trends in all of these, which is beyond the reach of most MSPs and in-house teams. Ou expertise focuses on the operational aspects of infrastructure and architecture, and how the operational dynamics of performance and economics work as firms scale and needs change.
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Service Model: MSPs usually operate on a long-term, ongoing service model, providing continuous support and management of IT infrastructure.
Flexiion: We can range across more flexible engagement models, including project-based work, business and technology advice and consultancy, as well as specialised support for our customers’ specific architecture and infrastructure. In some ways, Flexiion operates like a systems integrator, bringing together engineering partners and domain experts that range across the horizon of possibilities, including: infrastructure, single provider, multi- and hybrid-cloud, on prem, networking, cyber security, comms. It’s all down to the needs of the customer.
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Customisation and Flexibility: MSPs usually have standardised service offerings and packages.
Flexiion, in contrast, works with and advises on highly customised solutions that are tailored to the specific business needs of each customer, which offers greater flexibility to customers in their approach to cloud solutions. Our independence enables us to give advice and service without any preconceptions or preferences, to examine workload alignment, for example, to arrive at the best solution for performance, cost, and flexibility across diverse situations within a rapidly changing landscape.
Flexiion’s role:
We aim to play a crucial role in helping our customers optimise their cloud operations, particularly for businesses with complex requirements. Our expertise becomes especially valuable for customers with the following characteristics:
Operating Internationally: For businesses operating across multiple countries or regions, we offer several benefits:
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Multi-Region Expertise: We understand how cloud architectures and compliance requirements work across different geographical regions,
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Global Resource Optimisation: We can help devise strategies to balance workloads across different regions, optimising costs and performance on a global scale
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24/7 Support Across Time Zones: Our specialists deliver round-the-clock support.
Regulated Data: Organisations dealing with regulated data can benefit significantly from independent CloudOps specialists:
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Compliance Expertise: We work and have worked with many customers in regulated sectors: financial services, Med-tech, Legal, Education,
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Data Governance: We can assist towards robust data classification, labeling, retention, and deletion policies to maintain data integrity and regulatory compliance,
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Security Implementations: We have a range of levels of Cyber expertise from automated threat monitoring and vigilance, to in-depth security audits and pen-testing.
Real-time, 24/7 Service: For customers delivering continuous, real-time operations, we can delivers:
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Continuous Monitoring and Optimisation: Implementing advanced monitoring tools and practices to maximise service availability and performance,
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Rapid Incident Response: With focused expertise, our specialists swiftly identify and resolve issues, minimising downtime,
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Proactive Management: We always seek to anticipate potential problems and implement preventive measures, ensuring smooth operations around the clock,
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Scalability Management: Our specialists can implement auto-scaling solutions to handle traffic spikes and maintain performance during peak times
Scaling and growth: We have considerable experience of firms in many early-stage phases: Go-to-Market, Scale-up and Scale-out:
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Matching the technology to the business: We understand and advise on the ways that technology interacts with the aspirations, objectives and intentions of Management,
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Understanding the impact of change: We have seen many of the pitfalls where the technology decisions of yesterday constrain the business tomorrow
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Partnerships: We draw on our wide active network of partners to help our customers such as: domain experts, investors, legal and financial, corporate finance, technology development agencies